Information We Collect
RehabPulse collects limited information to provide our treatment directory service. We may collect:
- Usage data — pages visited, search queries, time on site, and referring URLs through our analytics platform (Umami). This data is anonymized and does not include personally identifiable information.
- Contact form submissions — if you use our contact form, we collect the name, email, and message you provide. This information is used solely to respond to your inquiry.
- Phone call data — if you call our helpline, the call may be routed through a third-party provider. Call duration and general location may be recorded for quality assurance.
How We Use Your Information
We use collected information exclusively to:
- Improve our treatment directory and search functionality
- Respond to contact form inquiries
- Analyze site traffic patterns to improve user experience
- Ensure our content remains accurate and up-to-date
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and Tracking
RehabPulse uses Umami Analytics, a privacy-focused analytics platform that does not use cookies and does not collect personally identifiable information. We do not use Google Analytics, Facebook Pixel, or any advertising trackers.
Third-Party Services
Our site may contain links to external websites including treatment facility websites, SAMHSA, and other government resources. We are not responsible for the privacy practices of external sites. We recommend reviewing the privacy policy of any external site you visit.
Our helpline phone number may be operated by a third-party call center provider. Calls to this number are subject to the provider's privacy policy in addition to ours.
Data Security
We implement reasonable security measures to protect information transmitted through our site, including HTTPS encryption on all pages. However, no method of electronic transmission is 100% secure.
Children's Privacy
RehabPulse is not directed at individuals under 13 years of age. We do not knowingly collect personal information from children.
Your Rights
You have the right to:
- Request access to any personal data we hold about you
- Request deletion of your personal data
- Opt out of any communications
To exercise these rights, contact us at our contact page.
Changes to This Policy
We may update this privacy policy periodically. Changes will be reflected on this page with an updated revision date.
Contact
For privacy-related questions, visit our contact page or see our editorial policy for information about how we handle content and data.