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Western Tidewater Community Services Suffolk Service Center

Suffolk, VA

SAMHSA Verified Outpatient MAT Dual Dx Telehealth
Specializes in Dual Diagnosis Trauma-Informed Women-Only Program Pregnancy · Postpartum Adolescent · Teen Young Adults

Outpatient · MAT · Dual Dx · Telehealth center · in Suffolk, VA · Accepts Medicaid · Medicare · Private · TRICARE · Serves trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Western Tidewater Community Services Suffolk Service Center

  • Outpatient · MAT · Dual Dx · Telehealth offered on-site
  • Accepts Medicaid, Medicare, Private insurance, TRICARE / VA
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Suffolk, VA

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Western Tidewater Community Services Suffolk Service Center

A community center with court-ordered outpatient treatment, mental health services, trauma counseling, substance use treatment, and family therapy.

Local, county, or community government. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Western Tidewater Community Services Suffolk Service Center at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · MAT · Dual Dx · Telehealth

Service settings

Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment

Therapy approaches

Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy

Special populations

Adolescents, Young adults, Adult women, Pregnant/postpartum women, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma

Medications used

Acamprosate (Campral®), Disulfiram, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Clonidine +3 more

Recovery support services

Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support, Employment counseling or training

Facility operation

Local, county, or community government

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants

Contact & Location

Address

1000 Commercial Lane, Suffolk, VA 23434

Get directions →

Facility direct line

757-942-1069

Frequently Asked Questions

Does Western Tidewater Community Services Suffolk Service Center accept Medicaid?
Yes. According to SAMHSA data, Western Tidewater Community Services Suffolk Service Center accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific VA Medicaid plan. Call 757-942-1069 to verify your benefits.
What level of care does Western Tidewater Community Services Suffolk Service Center offer?
This facility offers: Outpatient, MAT, Dual Dx, Telehealth. Service settings include: Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Western Tidewater Community Services Suffolk Service Center have specialized programs?
Yes — this facility offers programs for: Adolescents, Young adults, Adult women, Pregnant/postpartum women, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma.
What therapy methods does Western Tidewater Community Services Suffolk Service Center use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy.
How do I start treatment at Western Tidewater Community Services Suffolk Service Center?
Call the facility directly at 757-942-1069 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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