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TLC Child & Family Services - Main Campus

Charlotte, NC

SAMHSA Verified Joint Commission Outpatient Telehealth
Specializes in Trauma-Informed Adolescent · Teen Young Adults Seniors · Older Adults Court-Ordered · Forensic

Outpatient · Telehealth center · in Charlotte, NC · Accepts Medicaid · Private · Serves adolescents, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for TLC Child & Family Services - Main Campus

  • Outpatient · Telehealth offered on-site
  • Accepts Medicaid, Private insurance
  • Joint Commission accredited · SAMHSA-verified
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Charlotte, NC

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About TLC Child & Family Services - Main Campus

Teens who experience depression, anxiety, trauma, low self-esteem, or emotional overwhelm attend this residential and day treatment program (PHP) in Sebastopol, California. Some have a history of neglect, grief, or abuse, while others struggle with learning differences, emotional regulation, or family conflict. All students have an Individualized Education Program (IEP) and receive integrated academic and therapeutic support tailored to their specific needs.
Set on five green acres near the Russian River and coastal parks, the campus offers a calm and natural setting where teens can regroup and recover. The program offers individual, group, and family therapy using cognitive behavioral therapy (CBT) , somatic therapy, narrative therapy, mindfulness, and other evidence-based approaches. Teens follow a consistent routine that includes school, therapy, chores, and shared responsibilities like preparing meals and keeping their space clean.
Staff maintain close communication with families and work as a team to track progress, adjust support, and guide emotional growth. As teens gain stability, they may earn phone privileges or join supervised outings to places like the beach or local community events. The program creates a safe, affirming space for LGBTQ youth and provides gender-sensitive care throughout all areas of treatment, schooling, and daily life.

Classified as outpatient mental health facility. private non-profit organization. Primary focus: mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

TLC Child & Family Services - Main Campus at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · Telehealth

Service settings

Outpatient

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale

Age groups accepted

Children/Adolescents, Young Adults, Adults, Seniors

Special populations

Criminal justice (other than DUI/DWI)/Forensic clients, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED)

Recovery support services

Mentoring/peer support

Emergency services

Crisis intervention team

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: County or local government funds; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

769 Wendover Road, Charlotte, NC 28211

Get directions →

Facility direct line

(707) 634-9059

Photos

TLC Child & Family Services - Main Campus — photo

Frequently Asked Questions

Does TLC Child & Family Services - Main Campus accept Medicaid?
Yes. According to SAMHSA data, TLC Child & Family Services - Main Campus accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call (707) 634-9059 to verify your benefits.
What level of care does TLC Child & Family Services - Main Campus offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient. Primary focus: Mental health treatment.
Does TLC Child & Family Services - Main Campus have specialized programs?
Yes — this facility offers programs for: Criminal justice (other than DUI/DWI)/Forensic clients, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD), Children/adolescents with serious emotional disturbance (SED).
What therapy methods does TLC Child & Family Services - Main Campus use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Eye Movement Desensitization and Reprocessing therapy, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at TLC Child & Family Services - Main Campus?
Call the facility directly at (707) 634-9059 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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