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Queen City Treatment Center

Charlotte, NC

SAMHSA Verified Outpatient MAT Telehealth
Specializes in Veterans · Military Dual Diagnosis Trauma-Informed Pregnancy · Postpartum Young Adults Seniors · Older Adults

Outpatient · MAT · Telehealth center · in Charlotte, NC · Accepts Medicaid · Medicare · Private · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Queen City Treatment Center

  • Outpatient · MAT · Telehealth offered on-site
  • Accepts Medicaid, Medicare, Private insurance
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Charlotte, NC

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Queen City Treatment Center

A comprehensive outpatient center for young adults with Buprenorphine treatment, individual counseling, and substance use disorder education.

Private for-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Queen City Treatment Center at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · MAT · Telehealth

Service settings

Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment

Therapy approaches

Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy

Age groups accepted

Young Adults, Adults

Special populations

Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients

Medications used

Methadone, Buprenorphine with naloxone, Buprenorphine without naloxone

Recovery support services

Housing services

Facility operation

Private for-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

4949 Albemarle Road, Charlotte, NC 28205

Get directions →

Facility direct line

704-532-4262

Frequently Asked Questions

Does Queen City Treatment Center accept Medicaid?
Yes. According to SAMHSA data, Queen City Treatment Center accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call 704-532-4262 to verify your benefits.
What level of care does Queen City Treatment Center offer?
This facility offers: Outpatient, MAT, Telehealth. Service settings include: Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment. Primary focus: Substance use treatment.
Does Queen City Treatment Center have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients.
What therapy methods does Queen City Treatment Center use?
Evidence-based approaches listed with SAMHSA: Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy.
How do I start treatment at Queen City Treatment Center?
Call the facility directly at 704-532-4262 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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