About this facility
Phoenix Counseling Center runs the Cleveland Crisis and Recovery Center, a 16-bed inpatient facility in Cleveland County that supports adults (18+) experiencing mental health or substance use emergencies. Whether someone is facing a serious episode of depression, anxiety, drug or alcohol intoxication, or unsafe behavior, the center offers short-term care in a safe, supervised setting with help from a team of licensed professionals.
The focus is on helping individuals stabilize during a crisis so they can take the next step toward recovery. Most stays last between 7 and 14 days and include therapy, medication support, and planning for continued care after discharge. The center also offers tailored care management (TCM), where a care manager and team help connect clients to health, behavioral, and community services based on their unique needs.
A typical day at the center includes counseling sessions, structured group activities, meals, and rest—all designed to reduce distress and promote healing. The environment is calm and respectful, with semi-private rooms that provide both comfort and necessary supervision. Every part of the experience is aimed at easing immediate pain and building a solid foundation for long-term recovery.
Services
A quick overview of services associated with this facility.
Type of Care, TC, Substance use treatment; Mental health treatment; Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.), SET, Outpatient
Facility Type, FT, Outpatient mental health facility
Treatment Approaches, TAP, Activity therapy; Cognitive behavioral therapy; Couples/family therapy; Dialectical behavior therapy; Group therapy; Integrated Mental and Substance Use Disorder treatment; Individual psychotherapy; Telemedicine/telehealth therapy
Facility Operation (e.g., Private, Public), FOP, Private non-profit organization
Payment/Insurance/Funding Accepted, PAY, Medicaid; Private health insurance; Cash or self-payment; State welfare or child and family services funds
Payment Assistance Available, PYAS, Payment assistance (check with facility for details); Sliding fee scale (fee is based on income and other factors)
Special Programs/Groups Offered, SG, Criminal justice (other than DUI/DWI)/Forensic clients; Clients with co-occurring mental and substance use disorders; Clients who have experienced trauma; Persons with post-traumatic stress disorder (PTSD)
Assessment/Pre-treatment, ASPT, Screening for tobacco use
Recovery Support Services, RSS, Mentoring/peer support
Education and Counseling Services, ECS, Smoking/vaping/tobacco cessation counseling
Facility Smoking Policy, SMP, Smoking not permitted
Age Groups Accepted, AGE, Children/Adolescents; Young Adults; Adults; Seniors
Facility Vaping Policy, FVP, Vaping not permitted
Ancillary Services, AS, Court-ordered outpatient treatment; Family psychoeducation; Case management service; Suicide prevention services
