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Northwest Counseling and Wellness

Austin, TX

SAMHSA Verified Joint Commission Outpatient Dual Dx Telehealth
Specializes in Adolescent · Teen

Outpatient · Dual Dx · Telehealth center · in Austin, TX · Accepts Medicaid · Private · Serves adolescents.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Northwest Counseling and Wellness

  • Outpatient · Dual Dx · Telehealth offered on-site
  • Accepts Medicaid, Private insurance
  • Joint Commission accredited · SAMHSA-verified
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Austin, TX

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Northwest Counseling and Wellness

At Northwest Counseling and Wellness, healing extends beyond the mind and body. They treat patients struggling with substance use and co-occurring mental health, offering various levels of care. Through integrating conventional western therapies with eastern practices like yoga, acupuncture, and qigong, they guide clients toward balance and inner healing. Serving adults 18+, with flexibility for those close to 18, the center fosters growth for a diverse community.
The center’s approach blends western psychotherapies with ancient practices. Clients experience a range of services including individual and couple counseling, family therapy, and nutrition counseling. Holistic therapies, such as auricular acupuncture, mindfulness meditation, massage therapy and qigong, address all aspects of well-being. The facility also integrates evidence-based practices such as compassion focused therapy (CFT), acceptance and commitment therapy (ACT), and mindfulness-based stress reduction (MBSR), creating a balanced path toward recovery and health.
Recovery doesn’t stop after primary treatment. The facility offers ongoing support through programs like mindful aftercare group and SMART Recovery, ensuring clients stay connected and accountable. This aftercare fosters community and resilience, helping individuals continue their healing journey while strengthening skills for lasting well-being and sobriety.

Private non-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Northwest Counseling and Wellness at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · Dual Dx · Telehealth

Service settings

Outpatient, Regular outpatient treatment

Therapy approaches

Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy

Age groups accepted

Children/Adolescents, Adults

Special populations

Adult women, Adult men

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicaid; Private health insurance; Cash or self-payment

Contact & Location

Address

12335 Hymeadow Drive Suite 300, Austin, TX 78750

Get directions →

Facility direct line

(512) 250-9355

Photos

Northwest Counseling and Wellness — photo

Frequently Asked Questions

Does Northwest Counseling and Wellness accept Medicaid?
Yes. According to SAMHSA data, Northwest Counseling and Wellness accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific TX Medicaid plan. Call (512) 250-9355 to verify your benefits.
What level of care does Northwest Counseling and Wellness offer?
This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Northwest Counseling and Wellness have specialized programs?
Yes — this facility offers programs for: Adult women, Adult men.
What therapy methods does Northwest Counseling and Wellness use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy.
How do I start treatment at Northwest Counseling and Wellness?
Call the facility directly at (512) 250-9355 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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