Skip to content
RehabPulse

New Roads Behavioral Health North Program

Provo, UT

SAMHSA Verified Joint Commission Inpatient MAT Dual Dx Telehealth
Specializes in Veterans · Military Dual Diagnosis Trauma-Informed Young Adults Court-Ordered · Forensic

Inpatient · MAT · Dual Dx · Telehealth center · in Provo, UT · Accepts Medicaid · Private · TRICARE · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

Email X/Twitter Facebook

Key takeaways for New Roads Behavioral Health North Program

  • Inpatient · MAT · Dual Dx · Telehealth offered on-site
  • Accepts Medicaid, Private insurance, TRICARE / VA
  • Joint Commission accredited · SAMHSA-verified
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Provo, UT

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About New Roads Behavioral Health North Program

Located in a residential neighborhood in southwest Provo, Utah, near the intersection of W 1560 S and S 500 W, the program supports men (assigned male at birth) and male-identifying adults with ongoing mental health conditions such as schizophrenia, bipolar disorder, and borderline personality disorder.
Men receive psychiatric care and attend individual, group, and family therapy sessions. The program uses dialectical behavioral therapy (DBT), cognitive behavioral therapy (CBT), and motivational interviewing (MI). The program also includes DBT skills training, life skills development, case management, and medical oversight. Staff are available 24/7, and drug testing is conducted randomly.
Residents take part in recreational activities like basketball, video games, and skateboarding. They also build skills for daily living, such as cleaning and preparing for job interviews. These help support emotional growth and reduce rigid thought patterns. The facility has outdoor space for jogging and other movement, contributing to a stable, healing environment.

Private for-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

New Roads Behavioral Health North Program at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Inpatient · MAT · Dual Dx · Telehealth

Service settings

Residential/24-hour residential, Long-term residential, Short-term residential

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling

Age groups accepted

Young Adults, Adults

Special populations

Young adults, Adult women, Adult men, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders

Medications used

Acamprosate (Campral®), Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Clonidine, Medication for mental disorders +2 more

Recovery support services

Self-help groups, Housing services, Assistance with obtaining social services, Mentoring/peer support

Facility operation

Private for-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

1530 South 500 West, Provo, UT 84601

Get directions →

Facility direct line

(888) 358-8998

Photos

New Roads Behavioral Health North Program — photo New Roads Behavioral Health North Program — photo New Roads Behavioral Health North Program — photo New Roads Behavioral Health North Program — photo

Frequently Asked Questions

Does New Roads Behavioral Health North Program accept Medicaid?
Yes. According to SAMHSA data, New Roads Behavioral Health North Program accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific UT Medicaid plan. Call (888) 358-8998 to verify your benefits.
What level of care does New Roads Behavioral Health North Program offer?
This facility offers: Inpatient, MAT, Dual Dx, Telehealth. Service settings include: Residential/24-hour residential, Long-term residential, Short-term residential. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does New Roads Behavioral Health North Program have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Adult men, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders.
What therapy methods does New Roads Behavioral Health North Program use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy, 12-step facilitation.
How do I start treatment at New Roads Behavioral Health North Program?
Call the facility directly at (888) 358-8998 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

Was this facility page helpful?

Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

Call nowFree · 24/7 · Confidential Check coverage