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New Insights DWI Services and Counseling Center

Jacksonville, NC

SAMHSA Verified Outpatient Telehealth
Specializes in Veterans · Military Dual Diagnosis Trauma-Informed Young Adults Seniors · Older Adults HIV · AIDS Services

Outpatient · Telehealth center · in Jacksonville, NC · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for New Insights DWI Services and Counseling Center

  • Outpatient · Telehealth offered on-site
  • Contact facility for accepted insurance plans
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Jacksonville, NC

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About New Insights DWI Services and Counseling Center

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

New Insights DWI Services and Counseling Center at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · Telehealth

Service settings

Outpatient, Regular outpatient treatment

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy

Age groups accepted

Young Adults, Adults

Special populations

Young adults, Adult women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients

Recovery support services

Self-help groups

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Cash or self-payment

Contact & Location

Address

1007 Hargett Street Suite 3, Jacksonville, NC 28540

Get directions →

Facility direct line

910-324-4887

Frequently Asked Questions

Does New Insights DWI Services and Counseling Center accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call 910-324-4887 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other NC centers that accept Medicaid.
What level of care does New Insights DWI Services and Counseling Center offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient, Regular outpatient treatment. Primary focus: Substance use treatment.
Does New Insights DWI Services and Counseling Center have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients.
What therapy methods does New Insights DWI Services and Counseling Center use?
Evidence-based approaches listed with SAMHSA: Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling.
How do I start treatment at New Insights DWI Services and Counseling Center?
Call the facility directly at 910-324-4887 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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