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New Hope Healthcare Institute

Knoxville, TN

SAMHSA Verified Joint Commission IOP MAT Dual Dx Telehealth
Specializes in Young Adults

IOP · MAT · Dual Dx · Telehealth center · in Knoxville, TN · Accepts Medicaid · Medicare.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for New Hope Healthcare Institute

  • IOP · MAT · Dual Dx · Telehealth offered on-site
  • Accepts Medicaid, Medicare
  • Joint Commission accredited · SAMHSA-verified
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Knoxville, TN

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About New Hope Healthcare Institute

New Hope Health is a healthcare provider based in Knoxville, Tennessee, specializing in addiction treatment and mental health services. Their mission is to offer comprehensive, evidence-based care to individuals seeking recovery and mental wellness. They are committed to supporting patients through personalized treatment plans tailored to their unique needs.
The facility provides a range of services, including partial hospitalization programs (PHP), intensive outpatient programs (IOP), and standard outpatient programs. They cater to both adults and teens, offering specialized programs such as Evening IOP, Virtual IOP, and a Drug Court Program. Additionally, they offer medication-assisted treatment (MAT) and sober living options in Knoxville. Their mental health services encompass various levels of care, from inpatient facilities to outpatient programs, addressing conditions like anxiety, depression, bipolar disorder, and more.
New Hope Health employs a diverse treatment approach that includes evidence-based therapies, adventure therapy, dual diagnosis treatment, 12-step programs, holistic therapies, and faith-based options. They provide gender-specific treatment, with dedicated programs for women and men, as well as specialized services for professionals and veterans.

Private for-profit organization. Primary focus: substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

New Hope Healthcare Institute at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

IOP · MAT · Dual Dx · Telehealth

Service settings

Outpatient, Intensive outpatient treatment, Regular outpatient treatment

Therapy approaches

Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy

Age groups accepted

Young Adults, Adults

Medications used

Clonidine, Medication for mental disorders

Recovery support services

Housing services, Assistance with obtaining social services

Facility operation

Private for-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Federal, or any government funding for substance use treatment programs; Medicare; Medicaid; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

100 Glenleigh Ct Ste 101, Knoxville, TN 37934

Get directions →

Facility direct line

(866)806-1027

Photos

New Hope Healthcare Institute — photo New Hope Healthcare Institute — photo New Hope Healthcare Institute — photo New Hope Healthcare Institute — photo

Frequently Asked Questions

Does New Hope Healthcare Institute accept Medicaid?
Yes. According to SAMHSA data, New Hope Healthcare Institute accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific TN Medicaid plan. Call (866)806-1027 to verify your benefits.
What level of care does New Hope Healthcare Institute offer?
This facility offers: IOP, MAT, Dual Dx, Telehealth. Service settings include: Outpatient, Intensive outpatient treatment, Regular outpatient treatment. Primary focus: Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does New Hope Healthcare Institute have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does New Hope Healthcare Institute use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, Telemedicine/telehealth therapy.
How do I start treatment at New Hope Healthcare Institute?
Call the facility directly at (866)806-1027 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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