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New Albany Community Medical Services

New Albany, IN

SAMHSA Verified Joint Commission

in New Albany, IN.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for New Albany Community Medical Services

  • SAMHSA-listed treatment programs
  • Contact facility for accepted insurance plans
  • Joint Commission accredited · SAMHSA-verified
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in New Albany, IN

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About New Albany Community Medical Services

A comprehensive outpatient center providing integrated care for substance use and mental health with various treatment options available.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

New Albany Community Medical Services at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Contact & Location

Address

2604 Charlestown Rd, New Albany, IN 47150

Get directions →

Facility direct line

812-206-1224

Frequently Asked Questions

Does New Albany Community Medical Services accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call 812-206-1224 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other IN centers that accept Medicaid.
What level of care does New Albany Community Medical Services offer?
Does New Albany Community Medical Services have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does New Albany Community Medical Services use?
Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.
How do I start treatment at New Albany Community Medical Services?
Call the facility directly at 812-206-1224 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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