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Westfields Hospital and Clinic

New Richmond, WI

SAMHSA Verified Outpatient Telehealth
Specializes in Young Adults

Outpatient · Telehealth center · in New Richmond, WI · Accepts Medicaid · Medicare · Private · TRICARE.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Westfields Hospital and Clinic

  • Outpatient · Telehealth offered on-site
  • Accepts Medicaid, Medicare, Private insurance, TRICARE / VA
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in New Richmond, WI

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Westfields Hospital and Clinic

Westfields Hospital & Clinic, part of HealthPartners, provides specialized outpatient treatment for alcohol and substance use through its long-standing Programs for Change. Serving New Richmond and surrounding communities for decades, the center is known for its compassionate, evidence-based approach to addiction care.
Their outpatient program includes individual counseling, group and family therapy, and support for managing anger and stress. A key component is the weekly lecture series, open to participants and their families, covering topics such as relapse prevention, family dynamics, communication skills, and the 12-Step program. The program also offers two multi-family sessions, fostering shared recovery, stronger relationships, and lasting support systems.

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Westfields Hospital and Clinic at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · Telehealth

Service settings

Outpatient, Regular outpatient treatment

Therapy approaches

Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation

Age groups accepted

Young Adults, Adults

Recovery support services

Assistance with obtaining social services, Mentoring/peer support

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

535 Hospital Road, New Richmond, WI 54017

Get directions →

Facility direct line

(715) 243-2900

Photos

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Frequently Asked Questions

Does Westfields Hospital and Clinic accept Medicaid?
Yes. According to SAMHSA data, Westfields Hospital and Clinic accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific WI Medicaid plan. Call (715) 243-2900 to verify your benefits.
What level of care does Westfields Hospital and Clinic offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient, Regular outpatient treatment. Primary focus: Substance use treatment.
Does Westfields Hospital and Clinic have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Westfields Hospital and Clinic use?
Evidence-based approaches listed with SAMHSA: Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation.
How do I start treatment at Westfields Hospital and Clinic?
Call the facility directly at (715) 243-2900 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.