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Family Services of Northeast Wisconsin - Green Bay Office

Green Bay, WI

SAMHSA Verified Outpatient Dual Dx Telehealth
Specializes in Dual Diagnosis Trauma-Informed Adolescent · Teen Young Adults Seniors · Older Adults

Outpatient · Dual Dx · Telehealth center · in Green Bay, WI · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Family Services of Northeast Wisconsin - Green Bay Office

  • Outpatient · Dual Dx · Telehealth offered on-site
  • Accepts Medicaid, Medicare, Private insurance, TRICARE / VA
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Green Bay, WI

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Family Services of Northeast Wisconsin - Green Bay Office

Since 1899, the organization has provided mental health support and advocacy to individuals and families across Northeast Wisconsin. The center addresses depression, anxiety, trauma, substance use, and relationship struggles through outpatient counseling, group therapy, and specialized programs. With a foundation built on protecting, healing, and caring, it has remained a steady presence in the community for more than 120 years.
The center offers individual, group, family, and couples therapy, all guided by trauma-informed care. Services include dialectical behavior therapy (DBT), substance use treatment, trauma-focused care, transgender-affirming therapy, and specialized support for survivors of sexual assault. Both in-person and virtual sessions are available, making treatment accessible and responsive to the needs of children, adolescents, and adults.
Alongside counseling, a Sexual Assault Center delivers 24/7 advocacy, medical and legal guidance, and peer groups for healing. The Women’s Recovery Journey program addresses addiction and mental health while involving families and offering childcare. Clinicians also extend expertise to athletes, helping them manage performance anxiety, boost confidence, and regulate emotions. Together, these services strengthen individuals, families, and communities through recovery.

Classified as outpatient mental health facility. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Family Services of Northeast Wisconsin - Green Bay Office at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · Dual Dx · Telehealth

Service settings

Outpatient

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy

Age groups accepted

Children/Adolescents, Young Adults, Adults, Seniors

Special populations

Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD)

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: County or local government funds; Community Mental Health Block Grants; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Other State funds; Private health insurance; State corrections or juvenile justice funds; Cash or self-payment; State-financed health insurance plan other than Medicaid; U.S. Department of VA funds

Contact & Location

Address

300 Crooks Street, Green Bay, WI 54301

Get directions →

Facility direct line

(920) 436-6800

Photos

Family Services of Northeast Wisconsin - Green Bay Office — photo Family Services of Northeast Wisconsin - Green Bay Office — photo

Frequently Asked Questions

Does Family Services of Northeast Wisconsin - Green Bay Office accept Medicaid?
Yes. According to SAMHSA data, Family Services of Northeast Wisconsin - Green Bay Office accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific WI Medicaid plan. Call (920) 436-6800 to verify your benefits.
What level of care does Family Services of Northeast Wisconsin - Green Bay Office offer?
This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Family Services of Northeast Wisconsin - Green Bay Office have specialized programs?
Yes — this facility offers programs for: Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD).
What therapy methods does Family Services of Northeast Wisconsin - Green Bay Office use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Family Services of Northeast Wisconsin - Green Bay Office?
Call the facility directly at (920) 436-6800 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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