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RehabPulse

Cumberland Heights Memphis

Bartlett, TN

SAMHSA Verified Joint Commission

in Bartlett, TN.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Cumberland Heights Memphis

  • SAMHSA-listed treatment programs
  • Contact facility for accepted insurance plans
  • Joint Commission accredited · SAMHSA-verified
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Bartlett, TN

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Cumberland Heights Memphis

Cumberland Heights is a 12-step based outpatient treatment program for adults with alcohol and substance use disorders. The organization has 15 outpatient facilities across the state of Tennessee, in addition to two 12-step immersion retreats and a residential facility. Founded in 1966, Cumberland Heights is a non-profit organization that is dedicated to providing each client with personalized care, ensuring that they receive the treatment they need based on their unique needs.
Cumberland Heights employs evidence-based practices to maximize effectiveness, including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing (MI), medication-assisted treatment (MAT), and 12-step facilitation. They also provide experiential therapies for a well-rounded approach, including adventure therapy, art therapy, relapse prevention, music therapy, recreational therapy, mindfulness and meditation, spiritual care, and yoga. Telehealth services are also available.
Cumberland Heights is the first treatment center in Tennessee to be certified by the American Society of Addiction Medicine (ASAM) and is recognized as a national leader in addiction treatment. They are also accredited by the Joint Commission. They are in-network with most major insurance plans, and offer competitive self-pay rates, ensuring that care is more accessible. The Memphis location is open for intensive outpatient treatment on Mondays, Tuesdays, Thursdays, and Fridays from 6 to 9 p.m.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Cumberland Heights Memphis at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Contact & Location

Photos

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Frequently Asked Questions

Does Cumberland Heights Memphis accept Medicaid?
SAMHSA data does not list Medicaid among this facility's accepted payment types. Call 901-627-1551 directly to confirm — coverage may have changed since the last SAMHSA sync. You can also browse other TN centers that accept Medicaid.
What level of care does Cumberland Heights Memphis offer?
Does Cumberland Heights Memphis have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Cumberland Heights Memphis use?
Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.
How do I start treatment at Cumberland Heights Memphis?
Call the facility directly at 901-627-1551 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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