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Crossroads Treatment Centers

Memphis, TN

SAMHSA Verified Outpatient MAT Telehealth
Specializes in Pregnancy · Postpartum Young Adults

Outpatient · MAT · Telehealth center · in Memphis, TN · Accepts Medicaid · Medicare · Private · TRICARE.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Crossroads Treatment Centers

  • Outpatient · MAT · Telehealth offered on-site
  • Accepts Medicaid, Medicare, Private insurance, TRICARE / VA
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Memphis, TN

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Crossroads Treatment Centers

Outpatient treatment center specializing in opioid use disorder, offering buprenorphine, counseling, and comprehensive assessments for adults.

Private for-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Crossroads Treatment Centers at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · MAT · Telehealth

Service settings

Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment

Therapy approaches

Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy

Age groups accepted

Young Adults, Adults

Special populations

Pregnant/postpartum women

Medications used

Methadone

Recovery support services

Mentoring/peer support

Facility operation

Private for-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid

Contact & Location

Address

2400 Poplar Avenue Suite 510, Memphis, TN 29678

Get directions →

Facility direct line

716-465-2779

Frequently Asked Questions

Does Crossroads Treatment Centers accept Medicaid?
Yes. According to SAMHSA data, Crossroads Treatment Centers accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific TN Medicaid plan. Call 716-465-2779 to verify your benefits.
What level of care does Crossroads Treatment Centers offer?
This facility offers: Outpatient, MAT, Telehealth. Service settings include: Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment. Primary focus: Substance use treatment.
Does Crossroads Treatment Centers have specialized programs?
Yes — this facility offers programs for: Pregnant/postpartum women.
What therapy methods does Crossroads Treatment Centers use?
Evidence-based approaches listed with SAMHSA: Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy.
How do I start treatment at Crossroads Treatment Centers?
Call the facility directly at 716-465-2779 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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