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Crossroads Treatment Center Richmond

Richmond, VA

SAMHSA Verified Outpatient MAT Telehealth
Specializes in Veterans · Military Dual Diagnosis Trauma-Informed Pregnancy · Postpartum Young Adults Seniors · Older Adults

Outpatient · MAT · Telehealth center · in Richmond, VA · Accepts Medicaid · Medicare · Private · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Crossroads Treatment Center Richmond

  • Outpatient · MAT · Telehealth offered on-site
  • Accepts Medicaid, Medicare, Private insurance
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Richmond, VA

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Crossroads Treatment Center Richmond

Located near Southside Plaza with easy access to Midlothian Turnpike and Highway 360, Crossroads Treatment Center offers outpatient opioid treatment for clients across the Richmond metro area, accepting Medicaid, Medicare, and most commercial insurance. Bus lines 1A, 2C, and 20 stop near the building and on-site parking is available.
Treatment begins with a clinical assessment to guide the appropriate approach. Crossroads Richmond offers medication-assisted treatment (MAT) using Sublocade (injection) and Buprenorphine (prescription). Clients also participate in counseling using cognitive behavioral therapy (CBT), care coordination, and peer support, available in person or virtually. Hepatitis C treatment is also available at Crossroads.

Private for-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Crossroads Treatment Center Richmond at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · MAT · Telehealth

Service settings

Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment

Therapy approaches

Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Relapse prevention, Telemedicine/telehealth therapy

Age groups accepted

Young Adults, Adults

Special populations

Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Criminal justice (other than DUI/DWI)/Forensic clients

Medications used

Methadone, Buprenorphine with naloxone, Naltrexone (oral)

Recovery support services

Housing services, Assistance with obtaining social services, Mentoring/peer support

Facility operation

Private for-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Medicare; Medicaid; Private health insurance; Cash or self-payment

Contact & Location

Address

3021 Mechanicsville Turnpike, Richmond, VA 23223

Get directions →

Facility direct line

(877) 734-3756

Photos

Crossroads Treatment Center Richmond — photo Crossroads Treatment Center Richmond — photo Crossroads Treatment Center Richmond — photo Crossroads Treatment Center Richmond — photo

Frequently Asked Questions

Does Crossroads Treatment Center Richmond accept Medicaid?
Yes. According to SAMHSA data, Crossroads Treatment Center Richmond accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific VA Medicaid plan. Call (877) 734-3756 to verify your benefits.
What level of care does Crossroads Treatment Center Richmond offer?
This facility offers: Outpatient, MAT, Telehealth. Service settings include: Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment. Primary focus: Substance use treatment.
Does Crossroads Treatment Center Richmond have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Criminal justice (other than DUI/DWI)/Forensic clients.
What therapy methods does Crossroads Treatment Center Richmond use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Relapse prevention, Telemedicine/telehealth therapy.
How do I start treatment at Crossroads Treatment Center Richmond?
Call the facility directly at (877) 734-3756 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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