About this facility
Crossroads Family Center, located in El Cajon, serves children and youth aged 5 to 18 (and up to 21 if clinically indicated) who are identified as having Serious Emotional Disturbance (SED). The center offers a comprehensive range of services, including behavioral health and psychiatric evaluations, medication management, individual, family, and group counseling, case management, parenting support, substance use prevention and treatment, and crisis intervention.
Services are offered in various settings—community, home, school, and clinic—to ensure accessibility and convenience for families. The clinic is conveniently located near I-8 and accessible by bus (lines 833, 848, 874, 891, and 892), light rail (Copper Line at Arnele Avenue Station), and car, with on-site parking available. To further enhance access, Crossroads Family Center extends its services to rural communities in eastern San Diego County through in-home visits.
Crossroads takes a family-driven approach, actively involving all family members in service planning and delivery. This inclusive strategy recognizes the importance of caregivers and other significant individuals in the child's life, fostering a supportive environment for recovery and development. Part of the Community Research Foundation, the center ensures that no one is denied services based on inability to pay, accepting Medi-Cal beneficiaries, those eligible for Medi-Cal, and uninsured individuals.
Services
A quick overview of services associated with this facility.
Type of Care, TC, Substance use treatment; Mental health treatment; Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.), SET, Outpatient
Facility Type, FT, Outpatient mental health facility
Pharmacotherapies, PHR, Risperidone; Antipsychotics used in treatment of SMI
Treatment Approaches, TAP, Activity therapy; Cognitive behavioral therapy; Couples/family therapy; Dialectical behavior therapy; Eye Movement Desensitization and Reprocessing therapy; Group therapy; Integrated Mental and Substance Use Disorder treatment; Individual psychotherapy; Telemedicine/telehealth therapy; Abnormal involuntary movement scale
Emergency Mental Health Services, EMS, Crisis intervention team; Psychiatric emergency onsite services; Psychiatric emergency mobile/off-site services
Facility Operation (e.g., Private, Public), FOP, Private non-profit organization
Payment/Insurance/Funding Accepted, PAY, Medicaid; State mental health agency (or equivalent) funds
Payment Assistance Available, PYAS, Payment assistance (check with facility for details); Sliding fee scale (fee is based on income and other factors)
Special Programs/Groups Offered, SG, Clients with co-occurring mental and substance use disorders; Clients who have experienced trauma; Persons with post-traumatic stress disorder (PTSD); Children/adolescents with serious emotional disturbance (SED)
Facility Smoking Policy, SMP, Smoking permitted in designated area
Age Groups Accepted, AGE, Children/Adolescents; Young Adults; Adults
Language Services, SL, Spanish; Sign language services for the deaf and hard of hearing; Other languages (excluding Spanish)
Other Languages, OL, Arabic; Farsi
Facility Vaping Policy, FVP, Vaping permitted in designated area
Ancillary Services, AS, Family psychoeducation; Psychosocial rehabilitation services; Case management service; Suicide prevention services
