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Crossroads 360 Clinic

Phoenix, AZ

SAMHSA Verified Joint Commission Outpatient MAT Telehealth
Specializes in Veterans · Military Dual Diagnosis Trauma-Informed Pregnancy · Postpartum Young Adults Seniors · Older Adults

Outpatient · MAT · Telehealth center · in Phoenix, AZ · Accepts Medicaid · Private · TRICARE · Serves veterans, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Crossroads 360 Clinic

  • Outpatient · MAT · Telehealth offered on-site
  • Accepts Medicaid, Private insurance, TRICARE / VA
  • Joint Commission accredited · SAMHSA-verified
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Phoenix, AZ

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Crossroads 360 Clinic

Crossroads, the largest substance abuse provider in Arizona, is a state licensed treatment provider with several locations near the Phoenix area offering detox, residential, and outpatient substance abuse treatment for men, women, and veterans varying by location.
Crossroads 360, with locations in Phoenix and Mesa, Arizona, provide comprehensive, high quality, empathetic, and affordable services that are personally tailored to the client’s unique needs. The services offered include comprehensive health assessments, behavioral health and addiction services, and medication-assisted treatment (MAT) for adults with substance abuse and co-occurring mental health disorders.
Initial health assessments may include blood draws and relevant labs, pregnancy testing, screening for infectious diseases such as HIV, Hepatitis C, or other sexually-transmitted infections, and minor wound care. Licensed and experienced staff can administer immunizations, provide referrals to specialists, and coordinate care with primary physicians including referrals for dental, eye care, occupational or physical therapy, and educational needs. They offer medication-assisted treatment (MAT) such as suboxone or vivitrol for clients seeking help with withdrawal management, including pregnant women. Medication reconciliation and management is also available as part of their behavioral health services. Patients with addiction and co-occurring mental health disorders can receive psychiatric evaluations. This includes the assessment and treatment of anxiety, depression, mood disorders, psychosis, homicidal or suicidal thoughts, and substance use disorders.

Private non-profit organization. Primary focus: substance use treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Crossroads 360 Clinic at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · MAT · Telehealth

Service settings

Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment

Therapy approaches

Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation

Age groups accepted

Young Adults, Adults

Special populations

Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families

Medications used

Acamprosate (Campral®), Buprenorphine sub-dermal implant, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Medications for HIV treatment +7 more

Recovery support services

Self-help groups, Housing services, Assistance with obtaining social services, Recovery coach, Mentoring/peer support, Employment counseling or training

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Federal, or any government funding for substance use treatment programs; IHS/Tribal/Urban (ITU) funds; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants

Contact & Location

Address

2002 E Osborn Rd, Phoenix, AZ 85016

Get directions →

Facility direct line

(602) 263-5242

Photos

Crossroads 360 Clinic — photo Crossroads 360 Clinic — photo Crossroads 360 Clinic — photo Crossroads 360 Clinic — photo

Frequently Asked Questions

Does Crossroads 360 Clinic accept Medicaid?
Yes. According to SAMHSA data, Crossroads 360 Clinic accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific AZ Medicaid plan. Call (602) 263-5242 to verify your benefits.
What level of care does Crossroads 360 Clinic offer?
This facility offers: Outpatient, MAT, Telehealth. Service settings include: Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment. Primary focus: Substance use treatment.
Does Crossroads 360 Clinic have specialized programs?
Yes — this facility offers programs for: Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans, Active duty military, Members of military families.
What therapy methods does Crossroads 360 Clinic use?
Evidence-based approaches listed with SAMHSA: Anger management, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, 12-step facilitation.
How do I start treatment at Crossroads 360 Clinic?
Call the facility directly at (602) 263-5242 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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