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Crisis Services Buffalo

Buffalo, NY

SAMHSA Verified PHP MAT Dual Dx
Specializes in Adolescent · Teen Young Adults Seniors · Older Adults

PHP · MAT · Dual Dx center · in Buffalo, NY · Accepts Medicaid · Medicare · Private · TRICARE · Serves adolescents, seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Crisis Services Buffalo

  • PHP · MAT · Dual Dx offered on-site
  • Accepts Medicaid, Medicare, Private insurance, TRICARE / VA
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Buffalo, NY

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Crisis Services Buffalo

Crisis Services in Erie County, New York, offers free comprehensive mental health programs tailored to individuals in acute distress. Their services address conditions such as emotional crises, suicidal ideation, and other psychiatric emergencies. Through their 24-Hour Crisis Hotline and Mobile Outreach Program, the organization offers immediate support and mental health evaluations to de-escalate crises and connect individuals to appropriate care.
Free treatment options include telephone assessments, face-to-face mental health evaluations, lethality assessments, and short-term transitional peer and clinical support for those recovering from a crisis. The Mobile Outreach Program emphasizes community-based interventions, providing care directly in homes, schools, or other safe environments. Their approach prioritizes hospital and jail diversion, aiming to stabilize individuals in their communities whenever possible.
Crisis Services adopts a holistic and preventative approach, combining immediate crisis intervention with long-term support. By integrating partnerships with law enforcement and community resources, they help ensure continuity of care and foster a network of support tailored to the individual’s unique needs.

Classified as partial hospitalization/day treatment. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Crisis Services Buffalo at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

PHP · MAT · Dual Dx

Service settings

Partial hospitalization/day treatment

Age groups accepted

Children/Adolescents, Young Adults, Adults, Seniors

Medications used

Chlorpromazine, Fluphenazine, Haloperidol, Aripiprazole, Asenapine, Cariprazine, Clozapine, Lurasidone +6 more

Recovery support services

Mentoring/peer support

Emergency services

Crisis intervention team, Psychiatric emergency onsite services, Psychiatric emergency mobile/off-site services, Psychiatric emergency walk-in services

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: County or local government funds; Community Mental Health Block Grants; Community Service Block Grants; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Other State funds; Private health insurance; State corrections or juvenile justice funds; Cash or self-payment; State mental health agency (or equivalent) funds; State welfare or child and family services funds; U.S. Department of VA funds

Contact & Location

Address

100 River Rock Dr Suite 300, Buffalo, NY 14207

Get directions →

Facility direct line

(716) 834-2310

Photos

Crisis Services Buffalo — photo Crisis Services Buffalo — photo Crisis Services Buffalo — photo Crisis Services Buffalo — photo

Frequently Asked Questions

Does Crisis Services Buffalo accept Medicaid?
Yes. According to SAMHSA data, Crisis Services Buffalo accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NY Medicaid plan. Call (716) 834-2310 to verify your benefits.
What level of care does Crisis Services Buffalo offer?
This facility offers: PHP, MAT, Dual Dx. Service settings include: Partial hospitalization/day treatment. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Crisis Services Buffalo have specialized programs?
SAMHSA data does not list specialized populations. The facility may still offer specialty tracks — confirm directly.
What therapy methods does Crisis Services Buffalo use?
Specific therapy approaches are not listed in SAMHSA data. Contact the facility for clinical details.
How do I start treatment at Crisis Services Buffalo?
Call the facility directly at (716) 834-2310 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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