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Counseling Connection of Medford

Medford, WI

SAMHSA Verified Outpatient Telehealth
Specializes in Veterans · Military Dual Diagnosis Trauma-Informed Adolescent · Teen Young Adults Seniors · Older Adults

Outpatient · Telehealth center · in Medford, WI · Accepts Medicaid · Private · Serves veterans, adolescents, seniors, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Counseling Connection of Medford

  • Outpatient · Telehealth offered on-site
  • Accepts Medicaid, Private insurance
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Medford, WI

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Counseling Connection of Medford

With licensed and experienced staff who specialize in different areas, Counseling Connection of Medford serves children, adolescents, adults, and older adults with a range of mental health concerns and addictions. They offer dual-diagnosis counseling and offer help with school-related issues, grief and loss, behavioral issues, and more. They also work with couples and families through divorce and separation, adjustment periods, and relationship issues.
Through the CARES program, Counseling Connection of Medford offers counseling at the Medford and Rib Lake School districts during the school year. With funding available for students, they work to make mental health care accessible for all.

Classified as community mental health center. private non-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Counseling Connection of Medford at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · Telehealth

Service settings

Outpatient

Therapy approaches

Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Individual psychotherapy, Telemedicine/telehealth therapy

Age groups accepted

Children/Adolescents, Young Adults, Adults, Seniors

Special populations

Young adults, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Medicaid; Other State funds; Private health insurance; Cash or self-payment

Contact & Location

Address

429 W Broadway Ave, Medford, WI 54451

Get directions →

Facility direct line

(715) 748-4312

Photos

Counseling Connection of Medford — photo Counseling Connection of Medford — photo Counseling Connection of Medford — photo Counseling Connection of Medford — photo

Frequently Asked Questions

Does Counseling Connection of Medford accept Medicaid?
Yes. According to SAMHSA data, Counseling Connection of Medford accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific WI Medicaid plan. Call (715) 748-4312 to verify your benefits.
What level of care does Counseling Connection of Medford offer?
This facility offers: Outpatient, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment.
Does Counseling Connection of Medford have specialized programs?
Yes — this facility offers programs for: Young adults, Seniors or older adults, Veterans, Active duty military, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma.
What therapy methods does Counseling Connection of Medford use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Individual psychotherapy, Telemedicine/telehealth therapy.
How do I start treatment at Counseling Connection of Medford?
Call the facility directly at (715) 748-4312 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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