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Charlie Health (Virtual)

Charleston, SC

SAMHSA Verified Joint Commission Outpatient Dual Dx Telehealth
Specializes in Trauma-Informed Adolescent · Teen Young Adults Seniors · Older Adults

Outpatient · Dual Dx · Telehealth center · in Charleston, SC · Accepts Medicaid · Private · TRICARE · Serves adolescents, trauma survivors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for Charlie Health (Virtual)

  • Outpatient · Dual Dx · Telehealth offered on-site
  • Accepts Medicaid, Private insurance, TRICARE / VA
  • Joint Commission accredited · SAMHSA-verified
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in Charleston, SC

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About Charlie Health (Virtual)

Charlie Health connects teens and adults to life-saving treatment with virtual, personalized, and evidence-based care, ensuring accessibility by accepting Medicaid in select states. Their virtual treatment programs, including their virtual Intensive Outpatient Program (IOP), provide more than once-weekly mental health treatment for people dealing with serious mental health conditions, including anxiety, depression, trauma, and more. Expert providers incorporate a variety of evidence-based therapies into individual counseling, family therapy, and group sessions. They also integrate medication-assisted treatment (MAT) to support long-term recovery from substance use disorders.
Charlie Health uses a personalized, multi-pronged approach to creating each client’s unique treatment plan. Their clinical intake team assesses each client’s specific needs and develops a personalized program with group sessions multiple times per week, plus weekly individual therapy and family therapy. They also offer psychiatry and medication management as needed. Clients attend up to 9-12 treatment hours per week. Their evidence-based approaches to care encompass a wide range of therapies, including cognitive behavioral therapy (CBT), dialectical behavior therapy skills (DBT), and trauma-informed therapy. Additionally, they incorporate holistic methods such as art and music therapy, yoga, mindfulness, and meditation, among other techniques tailored to individual needs.
By bringing together clients with similar mental health challenges and lived experiences, Charlie Health is able to create group environments where people can learn how to build connections and foster long-term healing. They provide specialized treatment groups for BIPOC, members of the LGBTQIA+ community, neurodivergent individuals, military personnel and veterans, and new moms and parents, ensuring inclusive treatment catered to diverse needs. Delivered directly at home, these specialized treatment programs provide affirming and culturally competent mental healthcare that addresses common issues at the intersection of identity and mental health. Each of these personalized programs features a range of therapies, creating a truly comprehensive treatment experience.
Charlie Health offers compassionate, personalized support that goes beyond virtual therapy sessions through their 360° care ecosystem. Their 24/7 crisis line provides peace of mind and emergency assistance. The Charlie Cares clinical concierge handles questions, requests, and feedback so clients can focus on healing. Care Coaches provide tailored guidance, resources, encouragement, and mentorship throughout treatment. Personalized discharge planning connects clients to local therapists and resources. Additionally, Charlie Health offers dozens of free virtual support groups and alumni events to foster growth, healing, and connection for families and IOP graduates.
Charlie Health’s alumni offerings provide free, non-clinical services designed to help program graduates stay connected and supported after completing treatment. Through alumni groups, workshops, and a vibrant Discord community, alumni can foster belonging, discover new interests, and maintain overall wellness. These groups, available throughout the week and on weekends, cover a variety of topics, from self-care and songwriting to job interview preparation, offering something for everyone. Open to all program graduates, the alumni experience offers a welcoming space to remain connected to a community that understands the journey.

Classified as outpatient mental health facility. private for-profit organization. Primary focus: substance use treatment, mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

Charlie Health (Virtual) at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

Outpatient · Dual Dx · Telehealth

Service settings

Outpatient

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy

Age groups accepted

Children/Adolescents, Young Adults, Adults

Special populations

Young adults, Seniors or older adults, Clients who have experienced trauma, Children/adolescents with serious emotional disturbance (SED)

Recovery support services

Mentoring/peer support

Emergency services

Crisis intervention team

Facility operation

Private for-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment

Contact & Location

Address

1565 Sam Rittenburg Boulevard, Charleston, SC 29407

Get directions →

Facility direct line

(888) 594-4497

Photos

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Frequently Asked Questions

Does Charlie Health (Virtual) accept Medicaid?
Yes. According to SAMHSA data, Charlie Health (Virtual) accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific SC Medicaid plan. Call (888) 594-4497 to verify your benefits.
What level of care does Charlie Health (Virtual) offer?
This facility offers: Outpatient, Dual Dx, Telehealth. Service settings include: Outpatient. Primary focus: Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children.
Does Charlie Health (Virtual) have specialized programs?
Yes — this facility offers programs for: Young adults, Seniors or older adults, Clients who have experienced trauma, Children/adolescents with serious emotional disturbance (SED).
What therapy methods does Charlie Health (Virtual) use?
Evidence-based approaches listed with SAMHSA: Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Telemedicine/telehealth therapy, Abnormal involuntary movement scale.
How do I start treatment at Charlie Health (Virtual)?
Call the facility directly at (888) 594-4497 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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