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CarolinaEast Medical Center Crossroads Partial Hospital Program

New Bern, NC

SAMHSA Verified PHP MAT
Specializes in Young Adults Seniors · Older Adults Serious Mental Illness

PHP · MAT center · in New Bern, NC · Accepts Medicaid · Medicare · Private · TRICARE · Serves seniors.

Free helpline · 24/7

Need help choosing the right program?

Call helpline: +1 (205) 973-2878

What happens when you call

  • Free — no obligation to admit
  • Confidential — HIPAA + 42 CFR Part 2
  • Live person — no voicemail, 24/7
  • Insurance verified in minutes

Facility direct line available in the contact section below.

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Key takeaways for CarolinaEast Medical Center Crossroads Partial Hospital Program

  • PHP · MAT offered on-site
  • Accepts Medicaid, Medicare, Private insurance, TRICARE / VA
  • SAMHSA-verified facility (U.S. Treatment Locator listing)
  • Direct facility line available below · Helpline free & confidential 24/7
  • Located in New Bern, NC

Always verify current programs, availability, and insurance in-network status directly with the facility or our contact details below.

About CarolinaEast Medical Center Crossroads Partial Hospital Program

Integrative outpatient center specializing in mental health treatment for adults with therapy, medication management, and specialized programs.

Classified as partial hospitalization/day treatment. private non-profit organization. Primary focus: mental health treatment.

This listing is sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced: May 2026. Always verify current programs and insurance directly with the facility.

CarolinaEast Medical Center Crossroads Partial Hospital Program at a Glance

Programs, populations, and payments verified via SAMHSA Treatment Locator.

Levels of care

PHP · MAT

Service settings

Outpatient, Partial hospitalization/day treatment

Therapy approaches

Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Individual psychotherapy

Age groups accepted

Young Adults, Seniors

Special populations

Persons 18 and older with serious mental illness (SMI)

Medications used

Chlorpromazine, Fluphenazine, Haloperidol, Aripiprazole, Asenapine, Brexpiprazole, Cariprazine, Clozapine +8 more

Facility operation

Private non-profit organization

Insurance & Payment Accepted

Confirm in-network status before admission. Verification is free.

Verify coverage

Medicaid

State-administered · Nominal copay or $0

Coverage details →

Medicare

Parts A/B/D · ~20% coinsurance

Coverage details →

Private insurance

Aetna · BCBS · Cigna · UHC · etc.

Coverage details →

TRICARE / VA

Active duty · Retirees · Veterans

Coverage details →

Self-pay / Cash

Payment plans often available

Sliding scale

Based on household income

Full payment list from SAMHSA: Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds

Contact & Location

Address

800 Ray Leggett Way, New Bern, NC 28560

Get directions →

Facility direct line

252-633-8026

Frequently Asked Questions

Does CarolinaEast Medical Center Crossroads Partial Hospital Program accept Medicaid?
Yes. According to SAMHSA data, CarolinaEast Medical Center Crossroads Partial Hospital Program accepts Medicaid. Coverage specifics (copays, prior authorization) depend on the specific NC Medicaid plan. Call 252-633-8026 to verify your benefits.
What level of care does CarolinaEast Medical Center Crossroads Partial Hospital Program offer?
This facility offers: PHP, MAT. Service settings include: Outpatient, Partial hospitalization/day treatment. Primary focus: Mental health treatment.
Does CarolinaEast Medical Center Crossroads Partial Hospital Program have specialized programs?
Yes — this facility offers programs for: Persons 18 and older with serious mental illness (SMI).
What therapy methods does CarolinaEast Medical Center Crossroads Partial Hospital Program use?
Evidence-based approaches listed with SAMHSA: Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Individual psychotherapy.
How do I start treatment at CarolinaEast Medical Center Crossroads Partial Hospital Program?
Call the facility directly at 252-633-8026 for an intake assessment. Our free 24/7 helpline (+1 (205) 973-2878) can also help you compare programs, verify insurance, and navigate options. No physician referral is required.
Is treatment confidential?
Yes. Federal law (42 CFR Part 2) provides strict confidentiality protections for substance use treatment records — stricter than HIPAA. Records cannot be disclosed without written consent, even to family, employers, or law enforcement.
What happens when you call? (general intake process)

Most treatment centers follow a 4-step intake: (1) confidential assessment — substance history, mental health, insurance, preferences (protected by 42 CFR Part 2); (2) insurance verification — facility contacts your plan to confirm coverage and out-of-pocket costs; (3) level-of-care recommendation — clinical staff match you to detox, residential, PHP, IOP, or outpatient based on severity; (4) admission typically within 24–48 hours. Timing varies by facility and bed availability.

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Sources & References

  • SAMHSA — Behavioral Health Treatment Services Locator. Source of facility programs, services, and accepted payments.
  • SAMHSA — NSDUH, 2023.
  • CMS — Mental Health Parity and Addiction Equity Act (MHPAEA).
  • 42 CFR Part 2 — Confidentiality of SUD Patient Records.

Facility data last synced: May 2026. Editorial policy.

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