About this facility
Charlie Health connects teens and adults to life-saving treatment with virtual, personalized, and evidence-based care, ensuring accessibility by accepting Medicaid in select states. Their virtual treatment programs, including their virtual Intensive Outpatient Program (IOP), provide more than once-weekly mental health treatment for people dealing with serious mental health conditions, including anxiety, depression, trauma, and more. Expert providers incorporate a variety of evidence-based therapies into individual counseling, family therapy, and group sessions.
Charlie Health uses a personalized, multi-pronged approach to creating each client’s unique treatment plan. Their clinical intake team assesses each client’s specific needs and develops a personalized program with group sessions multiple times per week, plus weekly individual therapy and family therapy. They also offer psychiatry and medication management as needed. Clients attend up to 9-12 treatment hours per week. Their evidence-based approaches to care encompass a wide range of therapies, including cognitive behavioral therapy (CBT), dialectical behavior therapy skills (DBT), and trauma-informed therapy. Additionally, they incorporate holistic methods such as art and music therapy, yoga, mindfulness, and meditation, among other techniques tailored to individual needs.
Charlie Health offers compassionate, personalized support that goes beyond virtual therapy sessions through their 360° care ecosystem. Their 24/7 crisis line provides peace of mind and emergency assistance. The Charlie Cares clinical concierge handles questions, requests, and feedback so clients can focus on healing. Care Coaches provide tailored guidance, resources, encouragement, and mentorship throughout treatment. Personalized discharge planning connects clients to local therapists and resources. Additionally, Charlie Health offers dozens of free virtual support groups and alumni events to foster growth, healing, and connection for families and IOP graduates.
Charlie Health’s alumni offerings provide free, non-clinical services designed to help program graduates stay connected and supported after completing treatment. Through alumni groups, workshops, and a vibrant Discord community, alumni can foster belonging, discover new interests, and maintain overall wellness. These groups, available throughout the week and on weekends, cover a variety of topics, from self-care and songwriting to job interview preparation, offering something for everyone. Open to all program graduates, the alumni experience offers a welcoming space to remain connected to a community that understands the journey.
Services
A quick overview of services associated with this facility.
Type of Care, TC, Substance use treatment; Mental health treatment; Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.), SET, Outpatient
Facility Type, FT, Outpatient mental health facility
Treatment Approaches, TAP, Activity therapy; Cognitive behavioral therapy; Couples/family therapy; Dialectical behavior therapy; Group therapy; Integrated Mental and Substance Use Disorder treatment; Individual psychotherapy; Telemedicine/telehealth therapy; Abnormal involuntary movement scale
Emergency Mental Health Services, EMS, Crisis intervention team
Facility Operation (e.g., Private, Public), FOP, Private for-profit organization
Payment/Insurance/Funding Accepted, PAY, Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment
Special Programs/Groups Offered, SG, Young adults; Seniors or older adults; Clients who have experienced trauma; Children/adolescents with serious emotional disturbance (SED)
Assessment/Pre-treatment, ASPT, Screening for tobacco use
Recovery Support Services, RSS, Mentoring/peer support
Facility Smoking Policy, SMP, Smoking permitted in designated area
Age Groups Accepted, AGE, Children/Adolescents; Young Adults; Adults
Language Services, SL, Spanish
Facility Vaping Policy, FVP, Vaping permitted in designated area
Ancillary Services, AS, Family psychoeducation; Psychosocial rehabilitation services; Suicide prevention services
